Consumer Purge
Archive: None
For more information on this job, see the Job Details in the Administration Console
An operations web console that allows batch jobs to be scheduled, run manually and monitored. The console also provides for viewing and modification of business and user applicable system configuration.: In the console, navigate to System Maintenance > Jobs. In the Job List, click the name of job to open its Job Details screen.
Selection criteria
This job removes personal customer In the context of the Cloud Monetisation Platform, an individual or organisation who has signed an agreement to take goods and services from a service provider. A customer receives a bill associated with one or more subscriptions, and can be a single end user or a large company with many subscriptions assigned to one agreement. information, such as contact names or account In the Cloud Monetisation Platform, a billing entity that can be used to manage payments on one or more subscriptions or payments for services. An account can hold details such as payments or invoices. passwords for terminated single subscription A billing entity that incurs a charge. Examples include a network attached device whose usage you want to measure and charge for, or a monthly software subscription accounts only, following a Subscription Anonymity Request. The job considers only records where anonymity request status = P (Pending) on the SubscriptionAnonymityRequest table.
For eligible records, the job updates the anonymity request status to I (In Progress) and invokes the purge logic for the subscription in question. The job deletes records where possible and obfuscates data where it is not possible to delete records. Certain data cannot be deleted (for example, usage The consumption of services, for example a subscriber using call minutes.) because legally there is a requirement to store this for a certain period of time or there may be database constraints, for example an address is still in use because an account has multiple subscriptions.
Once a subscription has been anonymised, the job sets the anonymity request status to either C (Complete) or E (Error) and sets the processed date time on the SubscriptionAnonymityRequest record to the current date and time.
The following table lists the records that are either deleted or obfuscated:
|
Data |
Action |
|---|---|
| Subscription Services | Deleted |
| Subscription Tariff History | Deleted |
| Subscription Features | Deleted |
| Subscription Bar History | Deleted |
| Workflow Activity (including notes, actioned items and sales, ledger adjustments) | Deleted |
| Contract History | Deleted |
| Subscription Serial Numbers. including SIM data) | Deleted |
| Communications History | Deleted |
| Communications Settings and Preferences | Deleted |
| Subscription Spend Cap | Deleted |
| Customer Email Address | Deleted |
| Direct Debit Mandates | Deleted |
| Credit Card Information | Deleted |
| Subscription Discounts | Deleted |
| Subscription Purchases | Deleted |
| Subscription Username | Obfuscate* |
| Password | Obfuscate |
| Agreement Expiry Date | Set to the current date |
| Account Contact Name | Obfuscate |
| For Attention Of Name | Obfuscate |
| Account Password | Obfuscate |
| Account Password | Obfuscate |
| Account PIN | Obfuscate |
| Delivery Address Name | Obfuscate |
| Address Lines 1 - 3 | Obfuscate |
| Post Code | Obfuscate |
| Telephone Numbers x 2 | Obfuscate |
| Fax Number | Obfuscate |
| Date of Birth | Obfuscate |
*For numeric fields, the field is set to 0 (zero) or null value, for alphanumeric fields the field is obscured with asterisks (*).
Running the purge job
In the Administration Console, you can create a schedule for the purge job or run it as needed.
To run a job:
- Navigate to Daily Operations > Jobs.
- In the Job List, select the checkbox for the job that you want run.
- Click Run Now.